Support

Global Support and Training

Providing world-class customer support on which your business can consistently depend is our goal. Our customer support and quality assurance teams are managed jointly, so that our support personnel are always well informed of new product functionality and issues can be quickly resolved. ZANTAZ delivers three levels of support for each of its product lines to help you quickly and effectively solve any problems you may encounter.

Our Customer Support Organization is staffed with highly experienced support engineers and quality assurance experts at our world-class support facilities.

To reach us immediately:

For EAS requests, please contact (617) 850-4705 option 1 or eas-support@zantaz.com
For Introspect requests, please contact (617) 850-4705 option 2 or techsupport@zantaz.com
For Digital Safe requests, please contact (617) 850.4705, option 3 or ds-support@zantaz.com
For First Archive requests, please contact (617) 850-4705, option 4 or fa-support@zantaz.com
For Meridio requests, please contract 888.MERIDIO (888-637496) or support@meridio.com

AungateTechnical Support:

Go to: http://www.autonomy.com/content/Services/Support/VerityContacts.en.html

NORTH/SOUTH AMERICA SUPPORT

Email: tech-support@autonomy.com
Hotline: 877.483.7489
Direct: 403.294.1107
Hours: 7:00am to 6:00pm MST (GMT-7) (or leave voice mail)
Online: https://customers.autonomy.com

EUROPEAN & WORLDWIDE SUPPORT

E-mail: tsp-europe@autonomy.com
TOLL FREE 00.800.4837.4890 UK, Netherlands, Germany, Spain and France
Canada Direct : 403.294.1107
Hours: 9.00 am to 5.00 pm (GMT+1) (or leave voice mail)
Online: https://customers.autonomy.com